Refund policy
At The 1929 Collection, we take pride in providing quality merchandise and thoughtfully curated products for our customers. Please review our return and refund policy before placing your order.
All Sales Are Final
Due to the nature of our merchandise, including custom-designed, personalized, and made-to-order products, all sales are final. We do not accept returns or exchanges for changes of mind, incorrect size selections, or personal preferences.
We encourage customers to review product descriptions, sizing charts, colors, and order details carefully before completing their purchase.
Order Changes & Cancellations
Need to make a change to your order? Please contact us at assist@the1929collection.com within 24 hours of placing your order.
We will make every reasonable effort to accommodate your request. However, once an order has entered processing or production, changes and cancellations may no longer be possible.
Submitting a request does not guarantee that an order can be modified or canceled.
Damaged, Defective, or Incorrect Items
Your satisfaction matters to us. If your order arrives damaged, defective, or incorrect, please email assist@the1929collection.com within 48 hours of delivery.
Include your order number, a description of the issue, and clear photographs of the item and packaging.
We will review the concern and work toward an appropriate resolution, which may include a replacement, refund, or other remedy depending on the circumstances.
Refunds
Refunds, when approved, will be issued to the original payment method. Processing times may vary depending on your financial institution.
Contact Us
For questions regarding your order or our policies, please contact:
The 1929 Collection
Email: assist@the1929collection.com
We appreciate your support of our small business and thank you for shopping with The 1929 Collection.